- What measures is Safe Ride taking against COVID-19?
- My driver was great! How can I thank them?
- I think I left something in the car. Is there a lost and found?
- My phone died! Is my ride canceled?
- How do I reset my password?
- I'm not receiving my temporary password.
- I had an issue with a ride. how do I let you know?
- Why is my place pin in the middle of the ocean?
- Can I change my destination once I'm in the car?
- Why didn't I receive my referral credit yet?
Oops, I forgot to press +1!
In light of the current situation, we’re temporarily suspending our Via Chicago service. We hope you’re staying healthy and safe.
Not to worry! Just send a chat (by clicking "Get Help" here: https://via.app.link) to our Live Support Team, and we'll adjust it for you right away. Keep in mind, this may impact the cost of your ride.
Common Questions
- What measures is Safe Ride taking against COVID-19?
- My driver was great! How can I thank them?
- I think I left something in the car. Is there a lost and found?
- My phone died! Is my ride canceled?
- How do I reset my password?
- I'm not receiving my temporary password.
- I had an issue with a ride. how do I let you know?
- Why is my place pin in the middle of the ocean?
- Can I change my destination once I'm in the car?
- Why didn't I receive my referral credit yet?
Oops, I forgot to press +1!
In light of the current situation, we’re temporarily suspending our Via Chicago service. We hope you’re staying healthy and safe.
Not to worry! Just send a chat (by clicking "Get Help" here: https://via.app.link) to our Live Support Team, and we'll adjust it for you right away. Keep in mind, this may impact the cost of your ride.
