DC

 

What can we help you with?

Why is my place-pin in the middle of the ocean?

Via is no longer providing rides in Washington, DC. If you have any questions, please see our FAQ page here.

We’re not quite ready to pilot Via’s shared submarine service, so your map definitely shouldn’t be defaulting to a strange location. Please make sure that Location Services are enabled for the Via app on your phone (Settings - Privacy - Location Services), and that should bring you back to dry land STAT!

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Common Questions

Why is my place-pin in the middle of the ocean?

Via is no longer providing rides in Washington, DC. If you have any questions, please see our FAQ page here.

We’re not quite ready to pilot Via’s shared submarine service, so your map definitely shouldn’t be defaulting to a strange location. Please make sure that Location Services are enabled for the Via app on your phone (Settings - Privacy - Location Services), and that should bring you back to dry land STAT!

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