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What can we help you with?

How do I pay for a ride?

The best way to pay for Via is to buy Ride Credit or a ViaPass in the app. Before you ride, head to the app menu, choose "Ride Credit," and select how much you'd like to buy. Each time you take a ride, we'll simply deduct the cost of your ride from your remaining credit. If you have less credit remaining than a full ride fare, we'll deduct any remaining credit and charge the rest of the fare directly to your card on file. You can also enable our auto-refill feature and ensure you never pay more than the pre-paid rate per ride again! Each time your balance falls below $10, this authorizes the automatic purchase of Ride Credit in the amount of your most recent Ride Credit purchase
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You can also purchase an unlimited weekly or monthly ViaPass under "Menu" - "ViaPass" in the app.

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We also accept Google Pay for payment. We do not accept cash payment, PayPal, or pre-paid debit cards

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Riding With Via

How do I pay for a ride?

The best way to pay for Via is to buy Ride Credit or a ViaPass in the app. Before you ride, head to the app menu, choose "Ride Credit," and select how much you'd like to buy. Each time you take a ride, we'll simply deduct the cost of your ride from your remaining credit. If you have less credit remaining than a full ride fare, we'll deduct any remaining credit and charge the rest of the fare directly to your card on file. You can also enable our auto-refill feature and ensure you never pay more than the pre-paid rate per ride again! Each time your balance falls below $10, this authorizes the automatic purchase of Ride Credit in the amount of your most recent Ride Credit purchase
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You can also purchase an unlimited weekly or monthly ViaPass under "Menu" - "ViaPass" in the app.

SC_DC_PASS.jpeg

We also accept Google Pay for payment. We do not accept cash payment, PayPal, or pre-paid debit cards

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