- How do I book a ride?
- How much does a ride cost?
- Where do I wait for my Via?
- How do I know when my Via will arrive?
- Can I request a specific time for my pickup?
- What do Via vehicles look like?
- How do I know which car is mine?
- What is the ViaPass?
- Can I buy a Via gift card?
- How old do I have to be to use Via?
What is a Private Ride?
For those times when you need the car to yourself, you can pay a little extra and book the entire Via-cle! In your app, you’ll be able to select a private ride right next to all of the Via ride options.
Your fare will be based on how far you go and when you ride, and you’ll always see a guaranteed, low price for your ride – just check your app before you book. Please note, there are no additional costs for +1s on private rides.
To keep Via ever so efficient, whether you’re sharing a ride or booking the Via-cle, you’ll get picked up on a nearby street corner. Private rides will be door-to-door whenever possible; your driver will meet you at your selected pickup location and drop you off directly at your destination. In the rare event that pickup/drop-off at your door is unavailable, our algorithm will keep walking to a minimum.
Note: ViaPass discounts may apply. While there are no additional costs for +1s on private rides, if you’re traveling with a large group of 5 or more (available in NYC only) that requires a larger vehicle, you may be charged a bit extra.
To keep Via ever so efficient, whether you’re sharing a ride or booking the Via-cle, you’ll get picked up on a nearby street corner. Private rides will be door-to-door whenever possible; your driver will meet you at your selected pickup location and drop you off directly at your destination. In the rare event that pickup/drop-off at your door is unavailable, our algorithm will keep walking to a minimum.
Note: ViaPass discounts may apply. While there are no additional costs for +1s on private rides, if you’re traveling with a large group of 5 or more (available in NYC only) that requires a larger vehicle, you may be charged a bit extra.
Riding With Via
- How do I book a ride?
- How much does a ride cost?
- Where do I wait for my Via?
- How do I know when my Via will arrive?
- Can I request a specific time for my pickup?
- What do Via vehicles look like?
- How do I know which car is mine?
- What is the ViaPass?
- Can I buy a Via gift card?
- How old do I have to be to use Via?
What is a Private Ride?
For those times when you need the car to yourself, you can pay a little extra and book the entire Via-cle! In your app, you’ll be able to select a private ride right next to all of the Via ride options.
Your fare will be based on how far you go and when you ride, and you’ll always see a guaranteed, low price for your ride – just check your app before you book. Please note, there are no additional costs for +1s on private rides.
To keep Via ever so efficient, whether you’re sharing a ride or booking the Via-cle, you’ll get picked up on a nearby street corner. Private rides will be door-to-door whenever possible; your driver will meet you at your selected pickup location and drop you off directly at your destination. In the rare event that pickup/drop-off at your door is unavailable, our algorithm will keep walking to a minimum.
Note: ViaPass discounts may apply. While there are no additional costs for +1s on private rides, if you’re traveling with a large group of 5 or more (available in NYC only) that requires a larger vehicle, you may be charged a bit extra.
To keep Via ever so efficient, whether you’re sharing a ride or booking the Via-cle, you’ll get picked up on a nearby street corner. Private rides will be door-to-door whenever possible; your driver will meet you at your selected pickup location and drop you off directly at your destination. In the rare event that pickup/drop-off at your door is unavailable, our algorithm will keep walking to a minimum.
Note: ViaPass discounts may apply. While there are no additional costs for +1s on private rides, if you’re traveling with a large group of 5 or more (available in NYC only) that requires a larger vehicle, you may be charged a bit extra.
