- How do I book a ride?
- Where do I wait for my Via?
- How do I know when my Via will arrive?
- How much does a ride cost?
- Can I request a specific time for my pick up?
- What do Via vehicles look like?
- How do I know which car is mine?
- What is the ViaPass?
- Can I buy a Via gift card?
- How old do I have to be to use Via?
What is ViaExpress
Via is no longer providing rides in New York City. If you have any questions, please see our FAQ page here.
ViaExpress is designed for trips where a more direct route, especially one that follows the highway, can cut down your travel time significantly. You won’t see ViaExpress on every ride, but any time our wicked smart algorithm finds a ViaExpress route, we’ll show you that option in the app.
Pricing for a ViaExpress ride will follow our dynamic pricing model, and you'll always see the rate in your app before you book. ViaExpress is that sweet spot of fast and affordable rides!
Note: You may still make one other pick up and multiple drop-offs on ViaExpress rides (so there may be other riders already in your vehicle when you get in). To ride alone, you may book a private ride. ViaPass discounts may apply. ViaExpress is only available in NYC.
- How do I book a ride?
- Where do I wait for my Via?
- How do I know when my Via will arrive?
- How much does a ride cost?
- Can I request a specific time for my pick up?
- What do Via vehicles look like?
- How do I know which car is mine?
- What is the ViaPass?
- Can I buy a Via gift card?
- How old do I have to be to use Via?
What is ViaExpress
Via is no longer providing rides in New York City. If you have any questions, please see our FAQ page here.
ViaExpress is designed for trips where a more direct route, especially one that follows the highway, can cut down your travel time significantly. You won’t see ViaExpress on every ride, but any time our wicked smart algorithm finds a ViaExpress route, we’ll show you that option in the app.
Pricing for a ViaExpress ride will follow our dynamic pricing model, and you'll always see the rate in your app before you book. ViaExpress is that sweet spot of fast and affordable rides!
Note: You may still make one other pick up and multiple drop-offs on ViaExpress rides (so there may be other riders already in your vehicle when you get in). To ride alone, you may book a private ride. ViaPass discounts may apply. ViaExpress is only available in NYC.
