- I am a wheelchair passenger. Do you have vehicles that can accommodate me?
- Can service animals or pets ride with me?
- The Four Rules of Via
- Can my child ride with Via?
- Can I smoke or use an electronic cigarette in my Via?
- Can I eat in the vehicle?
- I was charged a cleaning/damage fee - what is this?
- Can I use my phone while in a Via?
- Zero Tolerance Policy
- Anti-Discrimination Policy
Can I book the entire Via to myself?
Via is no longer providing rides in New York City. If you have any questions, please see our FAQ page here.
At Via we're all about sharing!
By booking a ride with us, you accept that you are willing and able to share your ride with other passengers. Booking a ride for additional passengers who are not accompanying you on a ride is a definite no-no.
If you wish to ride by yourself, please book a private ride.
- I am a wheelchair passenger. Do you have vehicles that can accommodate me?
- Can service animals or pets ride with me?
- The Four Rules of Via
- Can my child ride with Via?
- Can I smoke or use an electronic cigarette in my Via?
- Can I eat in the vehicle?
- I was charged a cleaning/damage fee - what is this?
- Can I use my phone while in a Via?
- Zero Tolerance Policy
- Anti-Discrimination Policy
Can I book the entire Via to myself?
Via is no longer providing rides in New York City. If you have any questions, please see our FAQ page here.
At Via we're all about sharing!
By booking a ride with us, you accept that you are willing and able to share your ride with other passengers. Booking a ride for additional passengers who are not accompanying you on a ride is a definite no-no.
If you wish to ride by yourself, please book a private ride.
