- I am a wheelchair passenger. Do you have vehicles that can accommodate me?
- Can service animals or pets ride with me?
- The Four Rules of Via
- Can my child ride with Via?
- Can I smoke or use an electronic cigarette in my Via?
- Can I eat in the vehicle?
- I was charged a cleaning/damage fee - what is this?
- Can I use my phone while in a Via?
- Zero Tolerance Policy
- Anti-Discrimination Policy
Can I smoke or use an electronic cigarette in my Via?
Via is no longer providing rides in New York City. If you have any questions, please see our FAQ page here.
Smoking of any kind is prohibited in your Via-cle. This includes e-cigarettes, vaporizers, or "smokeless" cigarettes.
Via Policies
- I am a wheelchair passenger. Do you have vehicles that can accommodate me?
- Can service animals or pets ride with me?
- The Four Rules of Via
- Can my child ride with Via?
- Can I smoke or use an electronic cigarette in my Via?
- Can I eat in the vehicle?
- I was charged a cleaning/damage fee - what is this?
- Can I use my phone while in a Via?
- Zero Tolerance Policy
- Anti-Discrimination Policy
Can I smoke or use an electronic cigarette in my Via?
Via is no longer providing rides in New York City. If you have any questions, please see our FAQ page here.
Smoking of any kind is prohibited in your Via-cle. This includes e-cigarettes, vaporizers, or "smokeless" cigarettes.
