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What can we help you with?

How do I book a ride?

Download our free app (available on iPhone and Android), sign up for Via, and book a ride in three super-easy steps:

STEP 1: Move the map until the blue marker is at your desired pick-up location and press "Set Pickup." You can also manually type your address in the search bar and select the correct one from the drop down.

SC_-_HOW_DO_I_BOOK.jpg

STEP2: Move the map until the orange marker is at your desired drop-off location and press "Set Dropoff." You can also manually type your address in the search bar and select the correct one from the drop down. Via will check for available vehicles and connect you with the best vehicle for your ride.

SC_-_HOW_DO_I_BOOK_2.jpg

STEP 3: Review the ride offer in the proposal screen (you may receive several proposals with different ETAs and different ride options). Select the one that works best for you and press "Book This Ride." All the details, including exact pick up location (remember it may not be where you booked) and information on the car picking you up, will then be displayed.

SC_-_HOW_DO_I_BOOK_3.jpg

Sweet! You’ve just booked a Via ride.

 

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Riding With Via

How do I book a ride?

Download our free app (available on iPhone and Android), sign up for Via, and book a ride in three super-easy steps:

STEP 1: Move the map until the blue marker is at your desired pick-up location and press "Set Pickup." You can also manually type your address in the search bar and select the correct one from the drop down.

SC_-_HOW_DO_I_BOOK.jpg

STEP2: Move the map until the orange marker is at your desired drop-off location and press "Set Dropoff." You can also manually type your address in the search bar and select the correct one from the drop down. Via will check for available vehicles and connect you with the best vehicle for your ride.

SC_-_HOW_DO_I_BOOK_2.jpg

STEP 3: Review the ride offer in the proposal screen (you may receive several proposals with different ETAs and different ride options). Select the one that works best for you and press "Book This Ride." All the details, including exact pick up location (remember it may not be where you booked) and information on the car picking you up, will then be displayed.

SC_-_HOW_DO_I_BOOK_3.jpg

Sweet! You’ve just booked a Via ride.

 

Was this article helpful?
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