How do I create a Via account?
Via is no longer providing rides in New York City. If you have any questions, please see our FAQ page here.
If this is your first time using the app, you'll need to press "Sign Me Up" and create an account before you can log in and book a ride.
Step One: Click on the "Sign me up" button in the home screen of the app.
Step Two: Enter the requested information on the first page of this screen. You can even add a photo if you like!
Step Three: Click "Next" to move to the second page. Input your credit card number, followed by the expiration date, the security code, and the billing zip code. If you were referred by a friend, you can enter their personal promo code into the "Promo code" box by clicking on the blue 'Redeem your promo code >>' option.
Once all of this is completed, press "Join" and you’ll be ready to ride!
- How do I get the Via app?
- How do I create a Via account?
- Why does Via need my credit card number?
- Which commuter benefits cards can I use to pay for Via?
- How do I pay for Via with my commuter benefits debit card?
- How do referrals work at Via?
- I haven't taken a Via ride yet - why was I charged?
How do I create a Via account?
Via is no longer providing rides in New York City. If you have any questions, please see our FAQ page here.
If this is your first time using the app, you'll need to press "Sign Me Up" and create an account before you can log in and book a ride.
Step One: Click on the "Sign me up" button in the home screen of the app.
Step Two: Enter the requested information on the first page of this screen. You can even add a photo if you like!
Step Three: Click "Next" to move to the second page. Input your credit card number, followed by the expiration date, the security code, and the billing zip code. If you were referred by a friend, you can enter their personal promo code into the "Promo code" box by clicking on the blue 'Redeem your promo code >>' option.
Once all of this is completed, press "Join" and you’ll be ready to ride!
