What can we help you with?

Via is no longer providing rides in New York City. If you have any questions, please see our FAQ page here.

The ViaPass is especially designed for our most loyal commuters and makes Via more affordable than ever. To purchase a ViaPass, just open your app "Menu" and head to the section labeled "ViaPass."

(For details regarding the L Train ViaPass, click here. And for details regarding MyPass click here and for details regarding the SmartPass, click here.)

The ViaPass in NYC

• 1-week Manhattan 24/7 ViaPass – $89 + tax
• 4-week Manhattan 24/7  ViaPass - $289 + tax
• 4- week Manhattan Commuter ViaPass - $239 + tax

Take up to four (4) shared rides per day within Manhattan capped at $12 per ride, all day every day with the Manhattan 24/7 ViaPass, or Monday-Friday between 6am-9pm with the Manhattan Commuter ViaPass.

Any other type of ride (including ViaExpress, rides to/from other boroughs, airport rides, and private rides) will be 20% off. Discounts are available for as long as you have not exhausted your 4 daily rides, and count towards that maximum. Discounts may not be combined; maximum one discount per ride.

Some things to remember:

• The ViaPass is activated when you take your first ride*
• Additional fees apply for +1s (additional passengers)
• Cancellations and No Shows are charged at $3 each
• Free and/or discounted rides are limited to a total of 4 per day
• The ViaPass is only valid for rides within NYC. If you’re using Via while in Chicago or DC, you’ll need to buy extra Ride Credit or a local ViaPass.
• SharedTaxi rides are excluded from any ViaPass discounts

*Terms & Conditions: The ViaPass price includes a NY Black Car Fund fee. The ViaPass is activated at the time you take your first ride, not at time of purchase, except when an election has been made to auto-renew a ViaPass, in which case activation of the new ViaPass will occur at the time of the expiration of the previously purchased ViaPass. Each ViaPass expires at the end of the stated validity period, to the minute of the activation time. Each individually purchased ViaPass is limited to a single user, account and device (i.e., multiple people cannot share a single ViaPass). ViaPass holders are prohibited from booking a ride on behalf of another person or party, and must be present in all bookings made with their ViaPass. Via reserves the right to deactivate any ViaPass it determines to be used in violation of these terms, with immediate effect, and without refunds. A ViaPass holder may book rides for his or her +1's, though additional fees apply. The ViaPass cannot be combined with other offers or promotions. Charges for cancellations and no-show fees will apply. Available while supplies last. Via reserves the right to cancel this offer or modify its terms at any time. Via does not guarantee the availability of rides. As used herein, “Manhattan” excludes Marble Hill, Roosevelt Island, Randalls Island, and Ward Island. 

Reminder:  Your ViaPass will auto-renew by default. Once you've purchased a pass, you can adjust this by heading to "Menu" - "ViaPass" and clicking the small blue arrow at the bottom of the screen that says “Auto renew is activated.” You can then turn auto-renew on or off for the ViaPass