- How do I book a ride?
- Where do I wait for my Via?
- How do I know when my Via will arrive?
- How much does a ride cost?
- Can I request a specific time for my pick up?
- What do Via vehicles look like?
- How do I know which car is mine?
- What is the ViaPass?
- Can I buy a Via gift card?
- How old do I have to be to use Via?
What is a Private Ride?
Via is no longer providing rides in New York City. If you have any questions, please see our FAQ page here.
For those times when you need the car to yourself, you can pay a little extra and book the entire Via-cle! In your app, you’ll be able to select a private ride right next to all of the Via ride options.
Your fare will be based on how far you go and when you ride, and you’ll always see a guaranteed, low price for your ride – just check your app before you book. Please note, there are no additional costs for +1s on private rides.
To keep Via ever so efficient, whether you’re sharing a ride or booking the Via-cle, you’ll get picked up on a nearby street corner.
Note: ViaPass discounts may apply. While there are no additional costs for +1s on private rides, if you’re traveling with a large group of 5 or more (available in NYC only) that requires a larger vehicle, you may be charged a bit extra.
- How do I book a ride?
- Where do I wait for my Via?
- How do I know when my Via will arrive?
- How much does a ride cost?
- Can I request a specific time for my pick up?
- What do Via vehicles look like?
- How do I know which car is mine?
- What is the ViaPass?
- Can I buy a Via gift card?
- How old do I have to be to use Via?
What is a Private Ride?
Via is no longer providing rides in New York City. If you have any questions, please see our FAQ page here.
For those times when you need the car to yourself, you can pay a little extra and book the entire Via-cle! In your app, you’ll be able to select a private ride right next to all of the Via ride options.
Your fare will be based on how far you go and when you ride, and you’ll always see a guaranteed, low price for your ride – just check your app before you book. Please note, there are no additional costs for +1s on private rides.
To keep Via ever so efficient, whether you’re sharing a ride or booking the Via-cle, you’ll get picked up on a nearby street corner.
Note: ViaPass discounts may apply. While there are no additional costs for +1s on private rides, if you’re traveling with a large group of 5 or more (available in NYC only) that requires a larger vehicle, you may be charged a bit extra.
