Anti-Discrimination Policy
Via does not tolerate discrimination of any kind against our riders or driver partners. This includes discrimination on the basis of race, color, national origin, religious belief or affiliation, gender, sex, sexual identity or orientation, age, veteran status, physical, mental or other disability (actual or perceived), rider’s points of departure and destination, or any other characteristic protected under applicable federal or state law. Additionally, Via does not tolerate discrimination of any kind against service animals. Riders or driver partners found to have violated Via’s anti-discrimination policy may immediately lose access to the Via Platform.
If you believe that you have been subject to discrimination by a Via rider or driver partner, please email us at support@ridewithvia.com or provide feedback in the review function of the Via App.
---
California:
Users in California are subject to the California Anti-Discrimination and Sexual Harassment Policy, available here.
Chicago:
If you believe you have been a victim of Sexual Harassment in Chicago, don’t ignore it - take action! Call the Chicago Commission on Human Relations at (312) 744-4111, or stop by our offices at 740 N. Sedgwick, 4th floor for information about filing a complaint. You may also visit our website at www.cityofchicago.org/humanrelations, our Facebook page, or email us at cchr@cityofchicago.org.
Brightline+:
If you believe that you have been subject to discrimination by a Via rider or driver partner, please email us at support-brightline@ridewithvia.com.
GoZone Denton:If you believe that you have been subject to discrimination by a GoZone rider or driver partner, please email us at gozone@dcta.net, provide feedback in the review function of the GoZone App, or call us at the Live Support number, 940-243-0077 to report the issue.
Anti-Discrimination Policy
Via does not tolerate discrimination of any kind against our riders or driver partners. This includes discrimination on the basis of race, color, national origin, religious belief or affiliation, gender, sex, sexual identity or orientation, age, veteran status, physical, mental or other disability (actual or perceived), rider’s points of departure and destination, or any other characteristic protected under applicable federal or state law. Additionally, Via does not tolerate discrimination of any kind against service animals. Riders or driver partners found to have violated Via’s anti-discrimination policy may immediately lose access to the Via Platform.
If you believe that you have been subject to discrimination by a Via rider or driver partner, please email us at support@ridewithvia.com or provide feedback in the review function of the Via App.
---
California:
Users in California are subject to the California Anti-Discrimination and Sexual Harassment Policy, available here.
Chicago:
If you believe you have been a victim of Sexual Harassment in Chicago, don’t ignore it - take action! Call the Chicago Commission on Human Relations at (312) 744-4111, or stop by our offices at 740 N. Sedgwick, 4th floor for information about filing a complaint. You may also visit our website at www.cityofchicago.org/humanrelations, our Facebook page, or email us at cchr@cityofchicago.org.
Brightline+:
If you believe that you have been subject to discrimination by a Via rider or driver partner, please email us at support-brightline@ridewithvia.com.
GoZone Denton:If you believe that you have been subject to discrimination by a GoZone rider or driver partner, please email us at gozone@dcta.net, provide feedback in the review function of the GoZone App, or call us at the Live Support number, 940-243-0077 to report the issue.
